Privacy Policy

(last updated May 29, 2026)

At Synnovation, LLC (DBA Sparrow-B-Gone!), your privacy is a priority. This policy explains how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”).

Directly from You: When you make a purchase or contact us, we collect your name, email address, shipping address, billing address, and phone number.
Automatically: When you visit our site, we may collect technical data such as your IP address, browser type, and how you interact with our website via cookies.

2. How We Use Your Information

We use your data to provide a seamless shopping experience, specifically to:

Process and ship your orders.
Manage returns, exchanges, and customer support inquiries.
Send order confirmations and essential service updates.
Analyze website traffic to improve our store’s layout and performance.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with trusted service providers to fulfill your order or when required by law:

Payment Processing: To process payments securely.
Shipping & Logistics: To generate shipping labels and deliver your products.
Legal Obligations: If necessary to comply with a subpoena, court order, or government request.

4. Cookies & Tracking

We use “cookies” to keep track of items in your shopping cart and to understand how you use our site.

Managing Cookies: You can choose to disable cookies through your browser settings; however, please note that some parts of our store (like the checkout) may not function correctly without them.

5. Third-Party Services

Our store integrates with third-party tools to handle specialized tasks. When you interact with these services, their own privacy policies apply:

Stripe: We use Stripe for payment processing. We do not store your credit card numbers on our servers; that data is handled directly by Stripe.
ShipStation: We share your name and shipping address with ShipStation to facilitate delivery.

6. Data Security

We implement a variety of security measures, including SSL (Secure Sockets Layer) technology, to ensure that your personal information is encrypted and protected during transmission.

7. Your Rights & Data Retention

Depending on your location, you may have the right to:

Request a copy of the personal data we hold about you.
Request that we correct or delete your personal information.
Opt-out of marketing communications. To exercise these rights, please contact us at the email address below.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Synnovation, LLC Email: support@synnovation.com

Address: 2726 Van Hise Avenue, Madison, WI 53705